Seven Crisis Intervention & Prevention Programs

Alternative House / Promises


Alternative House is an emergency shelter for boys and girls, ages 10 to 18, who are runaways, homeless, abused or neglected and need help to resolve problems and successfully return home or to an alternative, safe living situation.  The maximum state regulated stay is 20 days.

Our M.S.W. counseling staff provides group, individual and family counseling at no cost while the youth is in residence at Alternative House and provides free follow-up services for at least six sessions.

Alternative House “Promises” is the open residential, long term care program that offers youth a caring, structured therapeutic environment aimed at a successful transition to their next steps in life, including independence.  

Youth receive transportation to and from school, skills training or job, plus case management and support services to prepare them for their next steps in life.  

Boys and girls, ages 10 to 20, from any Indiana county may be referred by the Department of Child Services.

Brenda Comer - Alternative House Director  (219) 938-7070 (2755)  E-mail Address:

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Safe Place / Safely Home


Businesses cooperate with the Crisis Center to help youth to safety. Businesses display a Safe Place sign indicating they are willing to assist youth. Crisis Center staff retrieve youth from the site and transport to safety at Alternative House.

Safely Home is a cooperative effort by the Crisis Center and police safety officers to help youth who are pushed out, left home or on the streets achieve safety and return home.

The Crisis Center is a provider for The Indiana Trafficking Victim Assistance Program (ITVAP) works to identify and provide comprehensive services to youth (under 21) victims of trafficking or sexual exploitation.

Within each of the ten regions of Indiana, victim services networks are established to respond to trafficked victims and make referrals for services for which they are eligible.

The Crisis Center's Safe Place Manager is a certified trainer and presenter for ITVAP's presentations for youth or business groups.  To reach him for a presentation on trafficking, call him at (219) 938-7070 ext. 2707

Lindsey Palaschak - Program Manager  (219) 938-7070 (2709)  E-mail Address:  

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Teen Court


Teen Court helps youth become responsible citizens. It is a prevention and early intervention program for young people who have committed an offense for which they have been referred by their school or local police department. 

Youth appear before a court of their peers who determine the appropriate sentence that may include restitution, essays, apologies, community service or other creative sentences. 

Follow-up continues to assure sentence completion. 

Over 20 years of outcome determination indicates that 87% of youth do not re-offend. 

Teen Court is currently held at the Lake Superior Court, Crown Point, Hammond City Court and Portage City Court.

Sandra Porter-Phillips - Program Manager (219) 938-7070 (2741)  E-mail Address:

more about teen court

Crisis Contact (hotline)


Fast, free telephone responses to problems is the goal of Crisis Contact. Staff have been trained to respond with kindness and concern for callers who may be seeking information on resources or who are lonely or upset and just need a friendly voice. 

Crisis Contact is also linked to the national suicide prevention telephone lines. Crisis Contact may be reached at (219) 938-0900 or a toll free number 800-519-0469.

Phillip Smith - Program Manager           

(219) 938-7070 (2708) E-mail Address:

more about crisis contact

Professional Counseling


 M.S.W. staff respond to the needs of youth and families at Alternative  House, our emergency shelter. They schedule counseling appointments for community clients who need to talk about individual, couple or family concerns.

The initial intake appointment is at no cost. 

For more information or to request a free assessment, contact (219) 938-7070 option 2, between 9:00 AM - 5:00 PM Monday - Friday (except holidays). 

You may also E-mail us at

Community Outreach


The Crisis Center is often a guest at health fairs, school events, community gatherings, service organizations. and many other events.  We offer information and giveaways to the public so they will be equipped with the tools and resources to improve the quality of their lives.  

Invite us to your event, ask us to speak to your groups, and consider a collaborative effort between Crisis Center and your group.

To make an inquiry, contact:

 Shirley Caylor @ (219) 938-7070 (2727)

Lindsey Palaschak @ (219) 938-7070 (2709)  

Contact our proram managers for more

A crisis can strike anytime.  We know your life doesn't pause, so why should we?  Call us, 24 hours a day / seven days a week at (219) 938-7070.  E-mail:

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