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Our programs and services evolve and grow with our changing society.  We are always measuring the effectiveness and outcomes of our services.  Data shows:

• Success rates from all of our programs averages around 80-96%.
• The majority of families report that their children are enrolled in school.
• Recidivism rates for youth who have committed offenses is consistently low (around 13%).

In 2017, one thousand calls were placed to our Crisis Contact hotline.  A summary of calls indicate: 

• Callers reported a total of 6729 problems.
• 1299 callers sought mental health info.
• 544 callers reported lonliness.
• 330 callers were in suicidal crisis
• 3949 referrals were made to callers.

Whether youth arrive at our shelter (Alternative House) with DCS, Law-enforcement, or via a Safe Place, they find a temporary but safe shelter:

• 90% of youth brought in by law-enforcement (Safely Home) have runaway from home.
• 130 youth arrived via Safe Place or Safely Home.
• Youth who are wards of the court spent 4,613 days safely in our shelter in 2017.

Outreach is important.  People get critical information about us in-person and online.  Even if it is not for them, people refer us to their friends, neighbors, and loved-ones, often:

• 14,384 youth were part of presentations at schools and other events in 2017.
• 18 schools invited us to talk to their students and distribute information about getting help during a crisis.
• 11,028 adults were part of presentations at churches, health fairs, and a variety of community events.
• 2,500 law enforcement officers received calendars with our contact information to bring in a youth.
• Nearly 20,000 information brochures were distributed!
• Thousands of website hits mean people are regularly searching online for help.
• Over 1,000 people are connected with us on Facebook & Twitter.

When young people are referred to Teen Court, they are given second-chances and a unique opportunity to redeem themselves.  People love Teen Court in 2017 more than ever; here's why:

• 229 youth participated in Teen Court instead of juvenile court.
• The top 3 reasons for referrals to Teen Court are: 1. Truancy, Disorderly Conduct, and 3. Battery.
• Other offenses include:
  • Underage drinking
  • Vandalism
  • Bullying (including online)
  • Theft/Conversion
  • Possession of drugs
  • Criminal mischief
• 1,755 service hours were performed by youth respondents.
• Attorneys, Interns and Volunteers dedicated 587 hours to the success of Teen Court.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, 

color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by: 

(1)  mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2)  fax: (202) 690-7442; or 

(3)  email: program.intake@usda.gov.

This institution is an equal opportunity provider.